Our goal is to make your donating experience easy, efficient and equitable, so we can get you on your way to donating as quickly as possible. The following is designed to ensure your satisfaction and understanding of the donation process on the Wishing Well Organization site (the “Site”). If you have any questions, please contact us. Your donations on our Site are subject to these terms. Please also review our Terms of Use which govern your use of our Site.
Currency
All donations that occur in the United States are stated in U.S. Dollars.
Payment Methods
We accept several methods of payment to accommodate your needs. Wishingwellorg.com accepts, among other forms of payment, American Express, Visa, MasterCard, Discover, and PayPal.
Who You Are Donating To
Wishing Well Organization acts as the agent to those who provide charities (“Charity”). We donate on behalf of our clients including consumers, and businesses. When you donate to a charity that is located in the United States, then Wishing Well Organization will be handling the transaction and collecting payment for the Charity.
Donation
We collect donations on behalf of the Member, which means we do not set the donation amount. Our members typically set the amount of their donation. Wishing Well Organization may charge a service fee for using our services. Wishing Well Organization may change such fees at any time, including after you donate.
Order Confirmation
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm via your Wishing Well Organization account or Wishing Well Organization Support whether or not your order has been placed. Only you may be aware of any problems that may occur during the donation process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Service Fees
Donations made on our Site are typically subject to a per donation service fee.
Refunds and Exchanges
Before making donations, carefully review your selection. Policies set forth by Charities generally prohibit us from issuing refunds after a donation has been made.
You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to donations made. Without limiting the generality of the foregoing, you will not contact us to seek a refund from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to make a donation from the Site. Should you do so, your account is subject to immediate cancellation, and we may, in our sole discretion, refuse to honor pending and future donations made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit future donations from all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site.
Account, Donation, and Billing Information Verification
All information on accounts and donations must be valid and are subject to verification. Donations that are placed, or attempted to be placed, using an account in which any information entered is found to be false, misleading, incorrect, incomplete or cannot be verified as belonging to the account holder, such as name, address, email address, phone number, IP address, or other, are subject to cancellation, at any time. Furthermore, we may cancel your donation without further notice. Donations are subject to credit card approval and processed only after the billing address, associated with your credit card, and other billing information, has been verified.
Pricing and Other Errors
If the amount you pay for a donation is incorrect regardless of whether because of an error on this Site then we will have the right to cancel that donation (or the order for that donation) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other Wishing Well Organization operated system. We will not be liable for any other expenses that you, or anyone else, incurs in connection with errors of this nature.
